1. Introduction
Welcome to Wings of Hope (“we”, “us”, “our”). These Terms & Conditions govern your use of our website https://www.wings-hope.org/ and any related services provided by Wings of Hope, part of Women of Purpose International CIC.
By accessing or using our website or services, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our website.
2. About Our Services
Wings of Hope provides:
- Bereavement support
- Emotional wellbeing and counselling services
- Support groups, workshops, and community programmes
Our services are intended for support and wellbeing purposes only and do not replace professional medical, psychiatric, or emergency care.
3. Eligibility
By using this website, you confirm that:
- You are at least 18 years old, or
- You have appropriate consent if under 18
4. Use of the Website
You agree to use this website:
- For lawful purposes only
- In a respectful and non-abusive manner
- Without attempting to disrupt, hack, or misuse the website
You must not:
- Upload harmful or offensive content
- Attempt unauthorised access to systems or data
- Use the website in a way that may harm others
5. Appointments & Communications
Where applicable:
- Appointments, sessions, or support communications may be subject to additional terms provided separately
- We reserve the right to refuse or discontinue services where necessary for safeguarding, safety, or ethical reasons
6. Confidentiality
We respect your privacy and handle personal information in accordance with our Privacy Policy.
However, confidentiality may be broken where required by law or where there is a risk of harm to you or others.
7. Intellectual Property
All content on this website, including text, logos, graphics, and materials, is the property of Wings of Hope / Women of Purpose International CIC, unless otherwise stated.
You may:
- View and download content for personal, non-commercial use
You may not:
- Copy, reproduce, or distribute content without prior written permission
8. Third-Party Links
Our website may contain links to third-party websites. We:
- Do not control or endorse external websites
- Are not responsible for their content, policies, or practices
Use of third-party sites is at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for any loss, damage, or distress arising from use of this website or services
- We do not guarantee uninterrupted or error-free access to the website
Nothing in these Terms limits liability where it would be unlawful to do so.
10. Safeguarding & Conduct
We maintain a zero-tolerance policy toward:
- Abuse, harassment, or threatening behaviour
- Discrimination or hate speech
We reserve the right to suspend or terminate access to services or the website if these standards are breached.
11. Changes to These Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page, and continued use of the website indicates acceptance of the updated terms.
12. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.
13. Contact Us
If you have any questions about these Terms & Conditions, please contact:
Wings of Hope
Email: hello@wings-hope.org
Website: https://www.wings-hope.org/